Terms of Use

These terms concern use of kotopoulakaterini.gr, operated by ΚΟΤΟΠΟΥΛΑ ΣΤΕΦΑΝΟΥ Ε.Ε. (Stefanou Poultry), Greek tax number 802889119, General Commercial Registry (GEMI) number 184690548000. The company’s registered address and contact details appear at the beginning of this page.

1. Purpose of the website

The website provides information about the business, poultry products and retail and wholesale service in Katerini and Pieria. It is not an online shop: there is no cart, checkout or online payment facility.

Browsing, selecting a product or sending an enquiry does not constitute acceptance of an order by the business. Availability, price, quantity, specifications, payment and delivery are confirmed directly before a transaction is agreed. Specific transaction terms are provided separately. These website terms do not limit mandatory consumer rights, including any rights applicable to distance transactions.

2. Product presentation

We aim to keep descriptions accurate and current. The range, availability, packaging and appearance may change. Images are illustrative; some have been digitally produced or edited, including with artificial intelligence. They do not guarantee the exact appearance, quantity or packaging of the product supplied.

Before purchasing, request current information for the particular product, especially ingredients, allergens, weight, storage conditions and use instructions. Do not infer suitability for a dietary requirement from an image or general description. The business remains responsible for providing required product information and for its products under applicable law.

3. Acceptable use

You may use the website for personal information or to explore a business relationship. Unauthorised access attempts, interference with operation, malicious software, impersonation and unlawful use are not permitted. Do not disclose other people’s personal data without a lawful reason.

4. Content and rights

Names, marks, text, photographs and other materials belong to the business or their respective rightsholders to the extent protected by law. Ordinary viewing and sharing links are permitted. Commercial reproduction or use of branding that suggests an affiliation requires permission unless permitted by law. References to third-party marks do not transfer rights in them.

5. External services

Links and optional maps are provided for convenience. We do not control third-party services or their content; their own terms apply when you visit them. Embedded Google Maps are subject to your consent choices, as explained in the Cookie Policy.

6. Availability, corrections and liability

The website may be unavailable during maintenance, updates or technical problems. Contact us if you notice an error or need information confirmed before a transaction. We will review the report and correct any inaccuracy.

Nothing in these terms excludes or limits liability that cannot lawfully be excluded or limited, or affects your statutory rights concerning defective products, inadequate information or other breaches.

7. Personal data

Personal-data processing is described in the Privacy Policy. Using the website does not by itself constitute consent to optional cookies or marketing communications.

8. Applicable law and changes

Greek law applies without depriving you of mandatory protections applicable to you. Disputes are subject to the courts competent under applicable law; these terms do not impose an exclusive local court against a consumer’s rights.

We may update these terms for future use of the website. Changes do not retrospectively amend transactions already agreed. The date at the beginning of this page indicates the latest update. For questions or complaints, use the contact email or telephone number.